Greetings
Nurse : “Hello, good morning Ms?”
Patient : ”Good morning”
Nurse : “I am Nurse Mike and I am shifted for
registration.
what is your name?”
Patient : “My name is Mrs Rita, nurse”
Offering
Help
Nurse : “Okay. Mrs Rita what can I do for you?”
Patient : “I have a problem with my stomach”
Nurse : “oh I see, sit down please.”
Patient : “yeah thank you nurse”
Nurse : “What is a problem with your stomach? What
is your complaint Mrs? ”
Patient : “Yeah, I have a stomach pain and nausea”
Nurse : “Oh I see, and then Do you want to check
your stomach?”
Patient : “Yes, I do nurse”
Telling
the patient to registration
Nurse : “Okay Mrs. But before you check your
stomach you must doing registration in here.”
Patient : “Okay”
Nurse : “Mrs Rita must fulfill this data to
registration, please.”
Patient : “Okay”
“Nurse, I think this data is finished”
Clarifying
/ Checking the Data
Nurse : “Thank you Mrs, I will check your data”
“Your full name is Rita Andini.
Mrs Rita is live in Jalan Gondang Timur
1 no 11 Tembalang?. Mrs Rita is born at Semarang, Oct 30th 1986 and
have marriage.”
Patient : “Yes, sure Nurse.”
Nurse :
“Mrs Rita, I am so sorry this data about General Practicioner is unclear for
me. What the name of your General Practicioner?
Patient : “My General Practicioner is dr Burhan
Siswoyo”
Nurse : “Okay. And then your Kin is Mr Radit which
is your husband, right?”
Patient :
“yes, that is true. Nurse, I want to meet dr Furqon for consult about a problem
of my stomach”
Nurse : “Okay, the last Mrs Rita choose dr Furqon
as consultant”
Patient : “Yes nurse”
Tell
the next Procedure
Nurse :
“Okay this data is complete Mrs. Now this is your number of registration. And
then Mrs Rita can wait in waiting room”
Patient : “sorry nurse, may I know the waiting room
and dr Furqon’s room?”
Nurse :
“oh sure. The waiting room from here, you can go straight,
and then turn left on first street and go straight, and then you find the
waiting room in the left side of medical ward. And the room of dr Furqon is in
front of the waiting room. If your registration number is called, you can return
sign, and so you can enter dr Furqon’s room.
Thanking
Patient : “oh I see, Thank you for your service nurse”
Nurse : “Yes Mrs Rita. Nice to meet you and I hope
you will get well soon”
Patient : “Oh yes nice to meet you too. Okay thank you
nurse ”
Nurse : “You’re welcome”
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